Big Joe Lift Trucks, Inc. Privacy Policy
Introduction
Big Joe Lift Trucks, Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy is in compliance with the California Consumer Privacy Act (CCPA).
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
- Identifiers: Name, postal address, email address, telephone number, Internet Protocol (IP) address, and other similar identifiers.
- Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or Other Similar Network Activity: Browsing history, search history, and information regarding a consumer’s interaction with our website or advertisement.
- Geolocation Data: Physical location or movements.
- Professional or Employment-Related Information: Job title, employer details.
How We Use Your Information
We use personal information for various business purposes, including:
- Providing, maintaining, and improving our services and products.
- Processing transactions and managing orders.
- Responding to inquiries, providing customer service, and resolving issues.
- Sending promotional communications, such as newsletters and product updates, with your consent.
- Analyzing usage of our website to improve user experience and functionality.
Sharing Personal Information
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, customer service, and marketing assistance.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. These include:
- Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
- Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
To exercise these rights, please contact us at:
Phone: (310) 637-6000
Email: [email protected]
Address: 1112 E. Dominguez St., Carson, CA 90746
We will respond to your request within 45 days.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by
posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
